http://www.greggfraley.com/blog/?p=323 Creativity, Innovation, and Social Observation Thu, 02 Sep 2010 09:05:15 +0000 hourly 1 http://wordpress.org/?v=3.0 http://www.greggfraley.com/blog/?p=323&cpage=1#comment-6711 Paolo Fri, 05 Feb 2010 16:27:51 +0000 http://www.greggfraley.com/blog/?p=323#comment-6711 Yes you right depends also from the Airport and how the bording is done, once I had a problem in Athens, for a baggage that was to heavy, for 300 grams, yes is right, and I had to pay the super increedible fee. Yes you right depends also from the Airport and how the bording is done, once I had a problem in Athens, for a baggage that was to heavy, for 300 grams, yes is right, and I had to pay the super increedible fee.

]]> http://www.greggfraley.com/blog/?p=323&cpage=1#comment-5197 GREGG FRALEY Sun, 15 Nov 2009 15:44:07 +0000 http://www.greggfraley.com/blog/?p=323#comment-5197 I think the rules are quite onerous, although, they make efforts to make it clear what the rules are. You'd expect a rules-oriented company to follow all the rules, not just the ones that benefit the company, but the ones that benefit the customer. I think they are headed for disaster.... I think the rules are quite onerous, although, they make efforts to make it clear what the rules are. You’d expect a rules-oriented company to follow all the rules, not just the ones that benefit the company, but the ones that benefit the customer. I think they are headed for disaster….

]]> http://www.greggfraley.com/blog/?p=323&cpage=1#comment-5196 GREGG FRALEY Sun, 15 Nov 2009 15:41:21 +0000 http://www.greggfraley.com/blog/?p=323#comment-5196 You've nailed it. Easy Jet was a no frills but very friendly customer satisfying airline until recently, when they started charging a little extra for this and that and changing the rules and you can buy an extra bag but you also have to buy extra weight and you are screwed if you show up at the airport with more than you thought, or more than you paid for. I thought I was just being grumpy. You remind me that they had a good thing and now they're heading for disaster. (comment actually by MDTaz, http://maternal-dementia.com, accidently deleted his comment from WordPress...apologies MDTaz!) You’ve nailed it. Easy Jet was a no frills but very friendly customer satisfying airline until recently, when they started charging a little extra for this and that and changing the rules and you can buy an extra bag but you also have to buy extra weight and you are screwed if you show up at the airport with more than you thought, or more than you paid for. I thought I was just being grumpy. You remind me that they had a good thing and now they’re heading for disaster. (comment actually by MDTaz, http://maternal-dementia.com, accidently deleted his comment from WordPress…apologies MDTaz!)

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